1. Why subscribe?
With a subscription you can guarantee your own copy of CM Magazine delivered to your home or office every month. Unless you’re a CIOB member, this is the only way to receive the magazine. Also, subscribing online will save you money compared to the standard price.
2. How will my subscription be confirmed?
You will receive an email confirmation of your order within 24 hours.
3. When will the first issue of my subscription be dispatched?
After your order has been processed, your confirmation letter will be sent and this will include details about when your first magazine will be sent to you. The next issue to be dispatched is displayed on the individual magazine page, and is usually between 4-6 weeks.
4. How do I renew my subscription?
You can renew your subscription online at any time. Simply go to the ' Renew' tab and enter your subscriber details to login. If you choose not to renew online you will receive notification of the need to renew your subscription in enough time to ensure you don't miss any issues of your magazine, should you want to continue receiving it.
5. How do I notify you about a change of address?
Send us an email email@example.com
or telephone us on 01293 312160.
6. What is included in the price?
Prices displayed include delivery of 10 issues a year to your preferred address. Also included are our special supplements, any newsletters that you choose to receive and unrestricted access to the website.
7. Direct Debit
UK customers have the option to subscribe by Direct Debit. Depending on the offer, your payments will be spread into easy, manageable 6 monthly payments. As Direct Debit is a continuous payment method you are in complete control of your subscription as well as eliminating the need for renewal notices.
8. Is the online payment system secure?
Yes. We use SSL encryption software to keep the details of your order and credit/debit card information secure.
9. Can I order a subscription for delivery to an address outside the UK?
Yes. As the magazines are dispatched from the UK, higher delivery costs may apply for delivery to addresses outside the UK. These will be displayed in the price summary once you have selected the country to which you want the magazines delivered. The prices displayed include delivery costs and taxes (where applicable).
10. What can I do if I do not receive an issue on time?
Please contact our customer services team by email firstname.lastname@example.org
or telephone us on 01293 312160. Please remember to notify our customer services team if you change address.